Please be advised that all Rivet Insurance locations are now closed to the public due to the COVID-19 pandemic. We are still committed to serving our customers and can assist via email at or over the phone. Please contact your local branch for inquiries.

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    Rivet Insurance is here for you in this uncertain time

    COVID-19 Update and Face Coverings

    The continued spread of Coronavirus (COVID-19) in Canada and around the world has understandably raised concerns for you and your families.  At Rivet Insurance, the well-being of our valued customers and employees is of the greatest concern to us.  We want you to know that your safety will remain our top priority as this situation continues to evolve. We believe it is critical to do our part to help reduce the transmission of the virus so we have taken additional steps to keep our spaces safe for you and our employees. Effective Monday, July 17, most of our offices are open to the public by appointment only.  You will be required to wear a face-covering or mask when entering our offices.  Please help us do our part to keep our communities safe.  We are prepared to do everything we can to ensure your insurance needs continue to be served.  There are a variety of ways to ensure that your insurance needs are met safely.  We are asking that you utilize the following methods to contact us, so you don’t have to come to the office.

    1. If you need a quote, you can get it here
    2. Please give us a call at 1-800-478-3630.  Your insurance questions, changes, and claims can be handled on the phone.
    3. Send us an email.  Most insurance transactions can be completed via email, including secure electronic signatures.
    4. We encourage you to pay your premiums remotely:
      1. We continue to receive mail and courier so please continue sending in your payments.
      2. You can pay your premiums via e-transfer through your banking institution.  For Rivet Insurance, please use the following email address: and for Tench Insurance, please use the following email address:
      3. If your premium is to be paid directly to an insurance company, cheques or money orders can be mailed directly to them at the address on your invoice.  Or you can click on the appropriate insurer within this link.

    We understand this is an uncertain and ever-evolving time.  We are committed to keeping our lines of communication open.  We are here to help.

    The Staff at Rivet Insurance

    Phone: 1-800-478-3630                            Email:



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